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Discussion topic: Have sky q snd thought netflix was free but cant set up as it wants to charge me

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This message was authored by: Trevorjohn_77

Have sky q snd thought netflix was free but cant set up as it wants to charge me

Is Netflix free through sky q

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This message was authored by: SKY1992bf

Re: Have sky q snd thought netflix was free but cant set up as it wants to charge me

Posted by a Superuser, not a Sky employee. Find out more

@Trevorjohn_77  Which base package do you have signature or ultimate ? Only ultimate carries Netflix standard with ads for free any other Netflix tier will require payment 

 

if you have ultimate have you correctly followed the relevant instructions on the link below to link the accounts 

 

https://www.sky.com/help/articles/netflix-help


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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: PandJ2020

Re: Have sky q snd thought netflix was free but cant set up as it wants to charge me

Posted by a Superuser, not a Sky employee. Find out more

Q (as a hardware platform) does not intrinsically include Netflix.

 

It's the subscription you have that defines what channels and apps you can access.  Sky do offer Netflix bundled with base packages but, as above, it all depends on what you have.  Likewise, Signature (current base packages) does not include Netflix in itself.

I am just another Sky customer and my views are my own even if you don't like the answers
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