0

Discussion topic: Have sky q snd thought netflix was free but cant set up as it wants to charge me

Reply
Avatar for Trevorjohn_77
Level 1 icon
What's this?
This message was authored by: Trevorjohn_77

Message posted on ‎13 Jul 2025 12:17 PM

Have sky q snd thought netflix was free but cant set up as it wants to charge me

Is Netflix free through sky q

Report post
Post 1 of 3
371 Views
0 Likes
Reply
Reply

All Replies

Avatar for SKY1992bf
Level 16 icon
What's this?
Superuser
This message was authored by: SKY1992bf

Message posted on ‎13 Jul 2025 12:26 PM - last edited: ‎13 Jul 2025 12:30 PM

Re: Have sky q snd thought netflix was free but cant set up as it wants to charge me

Posted by a Superuser, not a Sky employee. Find out more

@Trevorjohn_77  Which base package do you have signature or ultimate ? Only ultimate carries Netflix standard with ads for free any other Netflix tier will require payment 

 

if you have ultimate have you correctly followed the relevant instructions on the link below to link the accounts 

 

https://www.sky.com/help/articles/netflix-help


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
Report post
Post 2 of 3
363 Views
0 Likes
Reply
Avatar for PandJ2020
Level 16 icon
What's this?
Superuser
This message was authored by: PandJ2020

Message posted on ‎13 Jul 2025 12:50 PM

Re: Have sky q snd thought netflix was free but cant set up as it wants to charge me

Posted by a Superuser, not a Sky employee. Find out more

Q (as a hardware platform) does not intrinsically include Netflix.

 

It's the subscription you have that defines what channels and apps you can access.  Sky do offer Netflix bundled with base packages but, as above, it all depends on what you have.  Likewise, Signature (current base packages) does not include Netflix in itself.

I am just another Sky customer and my views are my own even if you don't like the answers
Report post
Post 3 of 3
346 Views
Reply
Reply