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Discussion topic: Hard drive

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This message was authored by: Robyn1969

Message posted on ‎11 Dec 2023 04:55 PM

Hard drive

My sky box isn't recording any of my programmes , and it's saying there is a hard drive problem 

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This message was authored by: mikealanr

Message posted on ‎11 Dec 2023 05:19 PM

Re: Hard drive

Posted by a Superuser, not a Sky employee. Find out more

Hi @Robyn1969 

 

You have posted in the Sky Glass and steam Forum. A mod will move it and hopefully someone will be able to help you.

 

MikeAlanR 

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: GD1

Message posted on ‎11 Dec 2023 06:05 PM

Re: Hard drive

Posted by a Superuser, not a Sky employee. Find out more

@Robyn1969  Which system do you have?  Sky+ or Sky Q?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Laing1

Message posted on ‎09 Jan 2024 04:49 PM

Re: Hard drive

Posted by a Superuser, not a Sky employee. Find out more
@Robyn1969 wrote:

My sky box isn't recording any of my programmes , and it's saying there is a hard drive problem 

@Robyn1969 If you have Sky Q then follow the link below

 

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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