@Paul5359 wrote:
Hi, I've restored my Sky Q subscription & I have waited for all the channels to reappear, they have done so but the Sky Entertainment channels (i.e Sky Showcase, Sky Witness & Sky Atlantic) have not restored there HD channels to the normal numbers on my TV Guide. I'm now having to go to channels in the 800's to view them. Is there a way to get them back to numbers such as 106, 107 etc? It usually comes back like the rest but they haven't. Thank you.
Hi @Paul5359
Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
