Sign in and get involved to stay up to date
Message posted on 14 Mar 2025 05:43 PM
My Sky Q box has been removed from my account and I now have a green screen when switching the box on. There is no message or menu to access anything but it was working fine this morning.
Message posted on 14 Mar 2025 06:10 PM - last edited: 14 Mar 2025 06:11 PM
Hi @JoCutts What exactly do you mean by "my Sky Q box has been removed from my account"?
Welcome to the Sky Community Forum
Message posted on 14 Mar 2025 06:17 PM
Sky have deleted it from my account rather than update the package. The tv and WiFi are working ok so I don't know what they've done this time!!!
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
