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Discussion topic: Grade 2 listed

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This message was authored by Sam+Fryer This message was authored by: Sam+Fryer

Grade 2 listed

Hi 

I currently have sky Q but I am moving in a couple of weeks and the house is a grade 2 listed building which means I am unable to have a satellite dish on the house and it's rented. Do you know if sky would let me change to the sky glass even if I am in contract. I have happy to pay the same monthly and I current have an extra box as well 

Sfryer86
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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Grade 2 listed

Posted by a Superuser, not a Sky employee. Find out more

@Sam+Fryer  Yes sky will allow you to switch penalty 

 

note all Q hardware needs to be returned 

 

it may work out cheaper in the long run but no guarantee 


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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Grade 2 listed

Posted by a Superuser, not a Sky employee. Find out more

@Sam+Fryer 

Be aware Sky should send out returns packaging near the end of any cancellation period to the address where the Sky Q subscription is held. 

You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by oj01 This message was authored by: oj01

Re: Grade 2 listed

Posted by a Superuser, not a Sky employee. Find out more

@Sam+Fryer wrote:

Hi 

I currently have sky Q but I am moving in a couple of weeks and the house is a grade 2 listed building which means I am unable to have a satellite dish on the house and it's rented. Do you know if sky would let me change to the sky glass even if I am in contract. I have happy to pay the same monthly and I current have an extra box as well 


Unless you're in need of a sub standard TV then Sky Stream is what you want rather than Glass. Stream connects to your existing TV. 


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Former Sky+HD Beta Tester
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Member Of The Community Since 2011
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