14 Nov 2024 07:49 PM
Hello all. I've been sent an email from Sky offering me Sky Sports free for 4 weeks (£20 after free trial for 12 months). It says you need to give 31 days notice to cancel. If I take the free offer but cancel straight away will I still get it free for 4 weeks or do they switch the channels off straightaway?
On this note I had a similar offer in the past for Sky Cinema but on that occasion I cancelled on the day before it was due to end but the advisor said I needed to give 31 days notice started so I had to pay for the next month. Of course this made no sense as 4 weeks is less than 31 days so I couldn't have given 31 days notice anyway. I agused the point for ages but was still charged which I didn't think was correct, by that stage I had been on the phone so long I had given up. So what is the deal with these offers exactly? Thank you.
14 Nov 2024 08:23 PM
Posted by a Superuser, not a Sky employee. Find out moreBilling is daily pro-rata - so the point about 28/31 days means you would only be charged for 3 days at most if you give notice immediately - not a full month.
In theory the channel should stay active during the notice period. (There have been reports on the forum of cancelling earlier)
14 Nov 2024 09:31 PM
So the free trial isn't free then if they charge you for three days extra? Surely that can't be right, wouldn't they have to make that clear when you sign up for the free trial?
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