05 Mar 2023 07:17 PM
The TV screen flashes or flickers every now and then only when watching Sky UHD channels - very annoying.
There is clearly.a problem with the Sky box, everything else is set up correctly and works with other UHD sources well.
I have read discussion of this problem before, but I have not seen any solutions other than replacing the Q2TB box. Is there a less drastic solution that anybody is aware of please?
Does anybody know why it happens or what causes it? It looks like the UHD or HDR perhaps, just stops for a tenth of a second or so. I can't think why a box designed to cope with UHD should be unable to do so?
Any help gratefully received.
Regards,
Julian
05 Mar 2023 07:27 PM
Posted by a Superuser, not a Sky employee. Find out more
@Julian+Anthony wrote:The TV screen flashes or flickers every now and then only when watching Sky UHD channels - very annoying.
There is clearly.a problem with the Sky box, everything else is set up correctly and works with other UHD sources well.
I have read discussion of this problem before, but I have not seen any solutions other than replacing the Q2TB box. Is there a less drastic solution that anybody is aware of please?
Does anybody know why it happens or what causes it? It looks like the UHD or HDR perhaps, just stops for a tenth of a second or so. I can't think why a box designed to cope with UHD should be unable to do so?
Any help gratefully received.
Regards,
Julian
@Julian+Anthony not really noticed it to tell you the truth watched F1 weeked in UHD without issues Sky Q 2TB issued 2016
Would have watched the Liverpool v Manu in glorious UHD but was happy to watch in HD considering the score forgot to change over lol
05 Mar 2023 08:04 PM
Posted by a Superuser, not a Sky employee. Find out moreWhat HDMI cable are you using?
05 Mar 2023 08:05 PM
Posted by a Superuser, not a Sky employee. Find out more
@Julian+Anthony wrote:
The TV screen flashes or flickers every now and then only when watching Sky UHD channels - very annoying.
There is clearly.a problem with the Sky box, everything else is set up correctly and works with other UHD sources well.
I have read discussion of this problem before, but I have not seen any solutions other than replacing the Q2TB box. Is there a less drastic solution that anybody is aware of please?
Does anybody know why it happens or what causes it? It looks like the UHD or HDR perhaps, just stops for a tenth of a second or so. I can't think why a box designed to cope with UHD should be unable to do so?
Any help gratefully received.
Regards,
Julian
@Julian+Anthony it's not always a problem with the Sky Q box years ago a few different TV's makes and models had a similiar problem and it was solved by a software/firmware update to the TV's provided by the TV makers.
Last year certain models of LG TV's had a problem which was found to be a change in the chips used in the TV's again LG releasew a software/firmware upgrade which sorted the problems
07 Mar 2023 02:07 AM
HDMI cable is a good thought. I bought a new 4k 0.5m cable, but I can try some others to see if that makes a difference.
Thanks,
Julian
09 Sep 2023 07:45 PM
Did you get the issue fixed at all, in the end?
24 Dec 2023 07:37 AM
Posted by a Superuser, not a Sky employee. Find out moreThere is clearly a problem with quality control with some Sky UHD content. I've seen very bad flickering with The Blacklist and also Gangs Of London. I had it on Sky Q and now on Sky Stream and it is replicated on 3 different tvs. It is extremely distracting.
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