Fixing my skybox

[Muhammad298]

When you're engineer come

[Daniel0210 · Accepted solution]

@Muhammad298 
You aren’t talking to Sky Customer Services here. This is a forum where customers try to help other customers. We don't know when your visit is going to be. What is wrong with your Sky Q box? 

[Muhammad298]

Please come  early fix 

[Daniel0210]

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@Muhammad298 wrote:

Please come  early fix 

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@Muhammad298 

You haven't read my reply. You aren’t talking to Sky Customer Services here. 

[Louiereuben48]

It's a blank screen when I turn sky on

[Padam_Padam]

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@Louiereuben48 wrote:

It's a blank screen when I turn sky on

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Have you checked the HDMI cable is fully connected to both the Q box and your TV? Have  you selected the appropriate HDMI input on your TV? Have you tried rebooting the Q box? Turn it off at the wall for a minute then power it back on.