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Discussion topic: Fitting skyq

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This message was authored by: Bryn6

Fitting skyq

Sky engineer coming today to fit sky q...was told a viewing card would be sent to me to give the engineer in order he could complete job....no card has arrived

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This message was authored by: PandJ2020

Re: Fitting skyq

Posted by a Superuser, not a Sky employee. Find out more

Engineers usually carry spares...

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: peter+t20

Re: Fitting skyq

post delivery is terrible here, was an upgrade from sky+hd to Q and no viewing card arrived after 2 weeks from order, so went to the sorting office to get it. 

 

not to worry you but the sky engineer said he doesnt carry spares and couldnt have set up the q box with no viewing card

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This message was authored by: Bryn6

Re: Fitting skyq

Engineer fitted sky q and used card from my sky +box all good,did not have a reply from sky as to where  my new card was.....also engineer said I was to be given one month of sky cinema free,,not happened,

This message was authored by: nigea99

Re: Fitting skyq

Posted by a Superuser, not a Sky employee. Find out more

@Bryn6 wrote:

Engineer fitted sky q and used card from my sky +box all good,did not have a reply from sky as to where  my new card was.....also engineer said I was to be given one month of sky cinema free,,not happened,


hi @Bryn6 

 

Note,  if you do get SKy Cinema for a month for free then you probably need to cancel it as soon at it starts,if you don't want it to continue and be charged - it requires a 31 notice period. 

This message was authored by: Daniel0210

Re: Fitting skyq

Posted by a Superuser, not a Sky employee. Find out more

@Bryn6 wrote:

engineer said I was to be given one month of sky cinema free,


@Bryn6 
It should have been applied but remember that if you don't want to continue with it you need to contact Sky and give 31 days notice to cancel otherwise you'll be charged for it. Realistically you'd need to cancel it on the day it started to not be charged anything. 


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