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Discussion topic: Finding sky q box

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This message was authored by LAURAAFFLECK05 This message was authored by: LAURAAFFLECK05

Finding sky q box

ERROR MR104 

 

have tried to reset Sky q and nothing working. All boxes in the house are now not working

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This message was authored by Laing1 This message was authored by: Laing1

Re: Finding sky q box

Posted by a Superuser, not a Sky employee. Find out more

@LAURAAFFLECK05 wrote:

ERROR MR104 

 

have tried to reset Sky q and nothing working. All boxes in the house are now not working


@LAURAAFFLECK05 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then reboot any mini boxes you may have 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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