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Discussion topic: Extremely slow downloads

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This message was authored by GGTTH1875 This message was authored by: GGTTH1875

Extremely slow downloads

Took out 500mbps Sky broadband yesterday and it all seems fine on other devices and speed tests are only pretty good. However on the Sky Q downloads it is extremely slow and took 20 mins to download a 4GB film which seems ridiculous. I'm thinking it's because it's connected to 2.4GHz instead of 5GHz. My understanding is that Sky Q boxes only connect via 5GHz if the ISP is Sky so I wasn't expecting any issues.

 

Grateful for any help that anyone can provide to sort this for me.