External connections to Sky Q box for a HDMI ARC cable

[FNB]

I am trying to connect a Cambridge audio evo 75 to my Sky Q box for utilizing the ARC HDMI it is a pain to try to get a signal, sometimes it works and other times it will not connect, I have spent a lot of money on the evo and speakers to get the best quality sound but Mr. Q is not having it!

p.s I have already returned a set of wireless audiopro speakers that Q refused to talk to!!!!

Any ideas please?

[nigea99]

---

@FNB wrote:

I am trying to connect a Cambridge audio evo 75 to my Sky Q box for utilizing the ARC HDMI it is a pain to try to get a signal, sometimes it works and other times it will not connect, I have spent a lot of money on the evo and speakers to get the best quality sound but Mr. Q is not having it!

p.s I have already returned a set of wireless audiopro speakers that Q refused to talk to!!!!

Any ideas please?

---

HI @FNB I have not yet done any research on the Cambridge Audio Evo and this may just be a terminology point on your side but SKY Q does not use ARC it either plugs into a normal (i.e. not ARC) input on any AV equipment  or plugs into the TV (normal HDMI)  and you then use ARC HDMI from the TV connected to the AV equipment

ARC being Audio Return Channel and is only applicable from a TV to Audio equipment  

[nigea99 · Accepted solution]

hi again @FNB

I have just looked up the manual for Evo. 

As it only has the one HDMI (for ARC) then as I indicated, you must make sure the SKY box is plugged into a non ARC HDMI on your TV and then connect the TV ARC Enabled HDMI port to the EVO

You also need to make sure the SKY box HDMI audio output  is set to Normal as the  EVO doesn't decode Dolby Digital & needs a PCM signal

[FNB]

@nigea99 Thanks for the advice, I have tried that method several times and was initially successful however when I turned the TV off and later back on I had lost the signal again, also the TV was defaulting to SKY Q DVD in the source section of the TV, I put the source back to EVO75 but without getting any signal! I will keep trying later today.

[nigea99]

---

@FNB wrote:

@nigea99 Thanks for the advice, I have tried that method several times and was initially successful however when I turned the TV off and later back on I had lost the signal again, also the TV was defaulting to SKY Q DVD in the source section of the TV, I put the source back to EVO75 but without getting any signal! I will keep trying later today.

---

It is possible that your TV is similar to mine. 

It defaults to using the TV Speakers - if I want it to use my AV Receiver for the TV or anything connected to it then  I have to select Home Cinema in the sound setting & I have to do this each time after turning the TV . 

I have not found a way for it to always use the Home Cinema option although I wouldn't actually set on as I don't want to power up my AV amp unless I am watching something where I want the improved sound.