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Discussion topic: Sky Q will not go to blank screen on setup.

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This message was authored by: KaraokeCol

Sky Q will not go to blank screen on setup.

Sky Q crashed. Unplugged the power supply and reconnected. Got the hello message but won't go past the blue screen when telling me to press the home button when screen goes blank. 

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This message was authored by: Quoman7

Re: Sky Q will not go to blank screen on setup.

Posted by a Superuser, not a Sky employee. Find out more

@KaraokeCol wrote:

Sky Q crashed. Unplugged the power supply and reconnected. Got the hello message but won't go past the blue screen when telling me to press the home button when screen goes blank. 


Hi @KaraokeCol Try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?

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