This discussion topic has been answered Discussion topic: Error Code MY SKY 2010
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			Message posted on  
    
	
		
		
		05 Jan 2024
	
		
		12:03 PM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 - last edited: 
    
	
		
		
		05 Jan 2024
	
		
		01:21 PM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 by 
				
		
		
			Kelsingra
		
		
		
		
		
		
		
		
	
			
		
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I am getting this Error code what does it mean please MY SKY 2010
Moderator note: Changed title to reflect topic.
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Message posted on 05 Jan 2024 05:50 PM
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I'd have thought if Sky thought a change of box would rectify the issue they'd have suggested it when you/your father rang them. Your removed posts suggested you father was going to tell Sky he'd broken it as opposed to it being faulty. By all means call again and explain.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Message posted on 05 Jan 2024 12:09 PM
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							Re: Manage Secondary Sky IDs
						
					
					
				
			
		
	
			
	
	
	
	
	
I have moved your post to the Sky Q forum as it is more suited here.
Can you provide some more details like what are you doing when this error pops up ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 05 Jan 2024 03:58 PM
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							Re: Error Code MY SKY 2010
						
					
					
				
			
		
	
			
	
	
	
	
	
Your duplicate post on another thread has been removed. You need to answer (on this thread) the question above.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Message posted on 05 Jan 2024 04:08 PM
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							Re: Error Code MY SKY 2010
						
					
					
				
			
		
	
			
	
	
	
	
	
what does the have a error code mean MY SKY 2010
Message posted on 05 Jan 2024 04:10 PM
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							Re: Manage Secondary Sky IDs
						
					
					
				
			
		
	
			
	
	
	
	
	
@caesarome wrote:
I have moved your post to the Sky Q forum as it is more suited here.
Can you provide some more details like what are you doing when this error pops up?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
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Message posted on 05 Jan 2024 04:12 PM
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							Re: Error Code MY SKY 2010
						
					
					
				
			
		
	
			
	
	
	
	
	
What do you mean please
Message posted on 05 Jan 2024 04:15 PM
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							Re: Error Code MY SKY 2010
						
					
					
				
			
		
	
			
	
	
	
	
	
Does that mean I won't get an answer to my question I have posted in the sky community
Message posted on 05 Jan 2024 04:22 PM
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							Re: Error Code MY SKY 2010
						
					
					
				
			
		
	
			
	
	
	
	
	
You don't appear to be answering our responses. What are you trying to do/watch/record when this error message is displayed?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Message posted on 05 Jan 2024 04:24 PM
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							Re: Error Code MY SKY 2010
						
					
					
				
			
		
	
			
	
	
	
	
	
this every message displays when I want to watch castaway on Paramount plus
Message posted on 05 Jan 2024 04:32 PM - last edited: 05 Jan 2024 04:34 PM
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							Re: Error Code MY SKY 2010
						
					
					
				
			
		
	
			
	
	
	
	
	
We are customers here so can't always reply instantly. No need to repeat your posts. I'm sure this error code has cropped up on the boards before in connection to Paramount Plus. Have you rung Sky about it already? 
Edit- found the thread now
https://helpforum.sky.com/t5/Glass-Stream-Live/MYSKY-2010-error-code/m-p/4235602
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Message posted on 05 Jan 2024 04:49 PM
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							Re: Error Code MY SKY 2010
						
					
					
				
			
		
	
			
	
	
	
	
	
Yes, I spoke to sky about it, and I can't do nothing
Message posted on 05 Jan 2024 04:54 PM
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							Re: Error Code MY SKY 2010
						
					
					
				
			
		
	
			
	
	
	
	
	
Although the example I found was for Sky Glass, Sky do seem to be aware of it (albeit nearly a year ago). You'll need to persist in asking Sky.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Message posted on 05 Jan 2024 05:00 PM - last edited: 05 Jan 2024 05:03 PM
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							Re: Error Code MY SKY 2010
						
					
					
				
			
		
	
			
	
	
	
	
	
Falsely reporting something like that can get the account holder in heaps of trouble. 
edit- post removed for moderation.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
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Message posted on 05 Jan 2024 05:03 PM
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							Re: Error Code MY SKY 2010
						
					
					
				
			
		
	
			
	
	
	
	
	
well if there's is a issue with the box it is therefore already
Message posted on 05 Jan 2024 05:50 PM
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I'd have thought if Sky thought a change of box would rectify the issue they'd have suggested it when you/your father rang them. Your removed posts suggested you father was going to tell Sky he'd broken it as opposed to it being faulty. By all means call again and explain.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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