Error Code MY SKY 2010

[ChadRyan]

I am getting this Error code what does it mean please MY SKY 2010

Moderator note: Changed title to reflect topic.

[caesarome]

I have moved your post to the Sky Q forum as it is more suited here.

Can you provide some more details like what are you doing when this error pops up ?

[Daniel0210]

@ChadRyan 

Your duplicate post on another thread has been removed. You need to answer (on this thread) the question above. 

[ChadRyan]

what does the have a error code mean MY SKY 2010

[Daniel0210]

@ChadRyan 

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@caesarome wrote:

I have moved your post to the Sky Q forum as it is more suited here.

Can you provide some more details like what are you doing when this error pops up?

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[ChadRyan]

What do you mean please

[ChadRyan]

Does that mean I won't get an answer to my question I have posted in the sky community 

[Daniel0210]

@ChadRyan 

You don't appear to be answering our responses. What are you trying to do/watch/record when this error message is displayed? 

[ChadRyan]

this every message displays when I want to watch castaway on Paramount plus

[Daniel0210]

@ChadRyan 

We are customers here so can't always reply instantly. No need to repeat your posts. I'm sure this error code has cropped up on the boards before in connection to Paramount Plus. Have you rung Sky about it already? 

Edit- found the thread now

https://helpforum.sky.com/t5/Glass-Stream-Live/MYSKY-2010-error-code/m-p/4235602 

[ChadRyan]

Yes, I spoke to sky about it, and I can't do nothing

[Daniel0210]

@ChadRyan 

Although the example I found was for Sky Glass, Sky do seem to be aware of it (albeit nearly a year ago). You'll need to persist in asking Sky. 

[Daniel0210]

@ChadRyan 

Falsely reporting something like that can get the account holder in heaps of trouble. 

edit- post removed for moderation. 

[ChadRyan]

well if there's is a issue with the box it is therefore already

[Daniel0210 · Accepted solution]

@ChadRyan 

I'd have thought if Sky thought a change of box would rectify the issue they'd have suggested it when you/your father rang them. Your removed posts suggested you father was going to tell Sky he'd broken it as opposed to it being faulty. By all means call again and explain.