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Discussion topic: Down load

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This message was authored by Apple2 This message was authored by: Apple2

Down load

Hey does anybody no why I can't download stuff I have the channels but it's not letting me download stuff I missed it's says I need to upgrade my package yet have that package 


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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Down load

Posted by a Superuser, not a Sky employee. Find out more

@Apple2 

 

 If you haven't got (and don't wish to add) the HD subscription supplement, it's best to change the default download format to SD:

Press Home on your Sky Q remote and select Settings, then Setup.
Select Preferences, then 'On Demand default download format', and choose SD.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Down load

Posted by a Superuser, not a Sky employee. Find out more

@Apple2 

 

 If you haven't got (and don't wish to add) the HD subscription supplement, it's best to change the default download format to SD:

Press Home on your Sky Q remote and select Settings, then Setup.
Select Preferences, then 'On Demand default download format', and choose SD.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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