some sky channels - the picture is pixelating at different times of the day.

[GT48]

I have sky Q - I live in a block of flats and the sky signal is from a communnal box or dish. Some of the channels are affected by pixelation which varies in its severity at different times of the day - also the sound quality on those channels varies - the majority of channels are fine. Can anyone suggest a solution please. 

[oldfella]

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@GT48 wrote:

I have sky Q - I live in a block of flats and the sky signal is from a communnal box or dish. Some of the channels are affected by pixelation which varies in its severity at different times of the day - also the sound quality on those channels varies - the majority of channels are fine. Can anyone suggest a solution please. 

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Hi @GT48 

Check with you neighbours to see if they have the same issues.

If they do then you need to contact your property manager to investigate the problem