Disney+ won't load

[CT63]

Disney + app fails to initialise. Get error code 1026. Anyone seen this before. Happens from SkyQ box and mini boxes.

[Greenfingers001]

Hi there @CT63 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi there

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

[keith139]

hello i have the same problem it wont load error 1026.. i was advised to hold ok over the disney app untill it shakes and the option to delete the app and download again would be offerd but dose not work

[Addie15]

Hi there, @keith139. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Lisa-P1987]

We are still looking to help you keith139 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks