Discovery prob MYSKY_2306 error

[Roborobo]

Hi, been trying to access discovery through sky.

Discovery plus free account works, when I use the skyQ "get discovery" keep getting MYSKY_2306 error.

[Roborobo]

[lorraine1985]

Sky have been aware of this error for months (numerous threads on here about it) and other than a pathetic template reply of "we're aware of this issue and are working on a fix" have done absolutely zero to remedy it.

There must be thousands of customers affected by it and that number grows daily as more people fall for the constant adverts for a servics Sky no they are incapable of providing.

[best+of+the+best]

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@lorraine1985 wrote:

Sky have been aware of this error for months (numerous threads on here about it) and other than a pathetic template reply of "we're aware of this issue and are working on a fix" have done absolutely zero to remedy it.

There must be thousands of customers affected by it and that number grows daily as more people fall for the constant adverts for a servics Sky no they are incapable of providing.

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Fair comment @lorraine1985 I'm on my 3rd free 12 month subscription and had no issues with the Discovery Plus app on my Sky Q box or any other devices

Each too their own I guess

[Roborobo]

Been trying to get this sorted for over a month.

Received a new uhd box today, guess what - exactly the same outcome, MYSKY_2306 error when confirm pressed on activate screen.

Sky don't know why ?

Have updated software/reactivated card/reset app/unplugged box/etc

STILL THE SAME.

Could be grounds to cancel contract, as can't deliver what they promised, and I have been with sky for nearly 10 years,

[Dazz4]

I'm debating calling sky out for breach of contract as I get the same message every time I try to log on! I've been with them 21 years!!