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Discussion topic: Sky mini box will not respond to the remote and will not let me select options to try other things

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This message was authored by: Smiffyork

Sky mini box will not respond to the remote and will not let me select options to try other things

My mini box stopped working tonight . I have reset it several times and disconneted the power. it is currently stuck on Accessability on Sky Q settings and will not move or let me select settings which it has highlighted.

Erik smith
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This message was authored by: oldfella

Re: Sky mini box will not respond to the remote and will not let me select options to try other thi

Posted by a Superuser, not a Sky employee. Find out more

@Smiffyork wrote:

My mini box stopped working tonight . I have reset it several times and disconneted the power. it is currently stuck on Accessability on Sky Q settings and will not move or let me select settings which it has highlighted.


Hi @Smiffyork 

Reset your remote by pressing and holding 7 & 9 together on the remote until it’s led flashes four times. 

This will set it to infrared mode and you should be able to control the mini.  You need to point it directly at the mini.

Once you get the mini working you can re-pair the remote when the mini is on with green led by pressing 1 & 3 and following onscreen instructions

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