Have you actually cancelled? Your discounts will end in March but not necessarily your whole subscription.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
As that date is more than 5 weeks away I would advise you to contact Sky to query this.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
Presuming your payments are up to date are there any on screen messages when trying to view Sky? How did Sky leave this if they have told you they don't know what's happened?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
My payments are up to date and I have an on screen message telling me I am not subscribed, the agent could not fix my problem and told me to phone back next week, in the meantime I have a payment going out next week.
