Connecting to Sky mini box

[Pistol2]

Every morning wake up to the the same blue sceen saying my router is not connected. 
Never had these problems before now all of a sudden it is daily 

[Quoman7]

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@Pistol2 wrote:

Every morning wake up to the the same blue sceen saying my router is not connected. 
Never had these problems before now all of a sudden it is daily 

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Hi @Pistol2 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, do the same with the Mini box?

[Pistol2]

Thanks for sharing, same process I am following every morning. Works most times but frustrating have to do this daily 

[oldfella · Accepted solution]

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@Pistol2 wrote:

Thanks for sharing, same process I am following every morning. Works most times but frustrating have to do this daily 

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Hi @Pistol2 

Try a Network Reset on the mini.
Network Reset found in mini Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.
You will be asked to press the WPS button on the main Q box (not the mini as the Network reset will start the mini WPS automatically).

If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. If you do this make sure you press the Sky router WPS button and not the router reset button. If you have the new Sky Max white router then you need to connect the WPS to the main Q box.

Failing all of the above you may need a Sky Q WiFi Booster to position midway between your main Q box and the mini and you will need to contact Sky directly.