19 Apr 2024 06:24 PM
Why does my sky q freeze up half way watching the new series of Chicago fire, happened in first 2 episodes already, have to turn box off and reset each time, but still unable to continue with episode.
19 Apr 2024 06:29 PM
Posted by a Superuser, not a Sky employee. Find out moreDownloads or recordings? We've watched the first two episodes (recorded) without a problem.
19 Apr 2024 06:52 PM
Recorded
19 Apr 2024 07:00 PM
Posted by a Superuser, not a Sky employee. Find out moreWhat about the other Chicago franchise's if you record those too? Does it do the same if watching it live?
19 Apr 2024 07:23 PM
No, it doesn't happen to Chicago med
19 Apr 2024 07:44 PM
Posted by a Superuser, not a Sky employee. Find out moreAre you recording the early morning broadcasts, if so try recording the evening ones instead to see if the same thing happens.
19 Apr 2024 10:23 PM
It records them on evening
20 Apr 2024 08:36 AM
Posted by a Superuser, not a Sky employee. Find out moreI've seen no other posts about recordings of Chicago Fire or indeed any recording problems of just of one programme so seems like an issue with your set up/ dish.
21 Apr 2024 06:22 PM
I deleted the recorded version, then downloaded it, was able to watch it fine this time, thx
04 May 2024 03:02 AM
My sky won't link Chicago Fire, but links med and pd, sort it out I'm paying a fortune for your broadcast
04 May 2024 05:48 AM
Posted by a Superuser, not a Sky employee. Find out moreSame here. You may want to notify the Viewer Relations Team by emailing them at viewerR@sky.uk
04 May 2024 07:52 AM
Posted by a Superuser, not a Sky employee. Find out more
@Del1954 wrote:My sky won't link Chicago Fire, but links med and pd, sort it out I'm paying a fortune for your broadcast
This is a user helps user forum, not sure what you expect us to do?
04 May 2024 10:55 AM - last edited: 04 May 2024 10:58 AM
I had a real problem with series links and the Chicago franchise this series, namely that it would not series link. All three shows would not pick up their series link no matter how many times i reset them. I emailed the viewers email and because apparently their series links worked fine, they couldn't help (also had an issue with Fire Country and the fact it kept setting the series link for the repeat and not the new episode funnily enough also shown on Sky Witness channel)
What seemed to do the trick for me is resetting the series link for the early hours airings of the new episodes- ie 1am Friday morning etc and those links work fine for me. So maybe instead of setting the link for the 9pm Friday evening broadcast, set the link for the 2am Friday morning airing instead and see if that helps?
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