02 Nov 2023 10:07 PM
Hi, I want to swap my Sky Q main remote with my Sky Q mini remote as its better, is this possible? And if so, how do I do it?
thanks!
02 Nov 2023 10:18 PM
Posted by a Superuser, not a Sky employee. Find out more
@Youngie_92 wrote:
Hi, I want to swap my Sky Q main remote with my Sky Q mini remote as its better, is this possible? And if so, how do I do it?
thanks!
hi @Youngie_92
Yes start be resetting the remote:
Press & Hold the 7 & 9 until the remote's light (red LED above the SKY logo button) flashes 4 times
Then press 1 & 3 together to go through to re-pair with the other box and your associated TV - make sure it has line of sight of the box as until it is paired it uses Infrared
https://www.sky.com/help/diagnostics/sky-q-remotes/setting-up-remote
Repeat for the other one
Just out of interest why is the one currently in use for the mini better ?
02 Nov 2023 10:22 PM
Thank you very much, it worked!
the main one is quite old and has a damaged back, the mini remote is brand new and a better feel 😊
thanks
02 Nov 2023 10:32 PM
Posted by a Superuser, not a Sky employee. Find out more
@Youngie_92 wrote:the main one is quite old and has a damaged back, the mini remote is brand new and a better feel 😊
Hi @Youngie_92
You can get a free replacement if the remote is damaged.
Check the following link and it will lead to a form for a replacement remote.
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment
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