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Discussion topic: All my Sky Q mini boxes have the error message and won’t work

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This message was authored by Thomas279 This message was authored by: Thomas279

All my Sky Q mini boxes have the error message and won’t work

@Sky  My main Sky Q box is working but all my mini boxes have the same error message: "Please check your subscription entitles you to view this channel on this box. Otherwise, if you're using this box for the first time, please wait a few minutes."

 

It is there on every channel. I have tried resetting and rebooting and unplugging etc. multiple times and nothing works.


Please advise what I need to do to fix this?

 

Many thanks, Thomas 

 

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