Changing Sky Q boxes

[scoobydooby]

I have an old sky Q box 2TB version but it doesn't have HDR, is it possible to buy a second hand box off ebay and change it to one with HDR?  I have tried to get one through Sky but couldn't. I've been with sky for 17 years and its a bit annoying i'm paying the same amount for an inferior product, I don't expect to be rewarded but it feels a bit like being punished!

[Daniel0210]

@scoobydooby 

Simple answer is any Sky Q boxes on eBay or other such sites are stolen property.

[PandJ2020]

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@scoobydooby wrote:

 I have tried to get one through Sky but couldn't.

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Why not?

[scoobydooby]

Thats what I suspected

[scoobydooby]

As the box is OK they wouldn't replace. Tried to see if I could buy one but was out of stock.

[scoobydooby]

Sorry didn't realize how much this has been covered before!  Just one more question has the sky shop gone? I couldn't find it online and it doesn't appear through my sky box either. 

[PandJ2020 · Accepted solution]

All Q boxes are loaned - you cannot buy them.

However, Sky could perform a swap but would like request an admin fee for HDR box if you don't have one.

[Chodley]

Weird. They usually agree to an upgrade to an HDR box, with a small admin fee.

[MightyQuinn]

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@scoobydooby wrote:

I have an old sky Q box 2TB version but it doesn't have HDR,

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Hi @scoobydooby   You may have to settle for a 1TB HDR box.

[Chodley]

Oh, yeah, 2TB HDR boxes are like hen's teeth