Catch up

[Siobhan64]

Catch up not working for past 24hrs

[Laing1]

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@Siobhan64 wrote:
Catch up not working for past 24hrs

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@Siobhan64 are you a new customer ? if not has it been working before and have you recently changed any of your subscriptions 

[Siobhan64]

No I am with sky 11 yrs. Have not changed any subscriptions.

[Laing1]

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@Siobhan64 wrote:

No I am with sky 11 yrs. Have not changed any subscriptions.

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@Siobhan64 Have you tried rebooting your router then your main Q box

ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

[Siobhan64]

Hi that seems to have worked . Don't know why I never thought of that 😂

Thank you I need to refresh my brain .

[Laing1]

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@Siobhan64 wrote:

Hi that seems to have worked . Don't know why I never thought of that 😂

Thank you I need to refresh my brain .

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@Siobhan64 glad you are back up and working 🤣

[Siobhan64]

No recheck it just goes back to main TV guide .