Sky Q box doesn’t last forever

[turner93]

After hour and half on phone to be told only way to have access to YouTube,Netflix Disney would be to have all recordings scrubbed. Upset cause engineer couldn't come for 5 days so to be able to watch tv agreed, even more upset when didn't resolve our ability to watch tv. Loyal customer of 20 years sky Q box obviously don't last for life

[PandJ2020]

Nope, the Hard disk can fail at any time.

Sky should apply a credit for any period where you cannot use the box if you ask nicely.