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Discussion topic: Cannot watch recorded or dowloaded sky channels on sky Q box

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This message was authored by: Mike2253

Cannot watch recorded or dowloaded sky channels on sky Q box

Cannot watch recorded or download sky channels on sky Q box. Keeps saying we need to upgrade subscription. We already have these channels on our subscription and have always been able to do the above until now

Michael Newman 

 

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This message was authored by: Daniel0210

Re: Cannot watch recorded or dowloaded sky channels on sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@Mike2253 

Are you trying to record / download in UHD or HD without the required add-on? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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