Problems with UDrama

[JohnCTimperley]

When I try to download a UDrama program it tells me I do not have a subscription. I am on Signature and can watch UDrama without a problem.

[PandJ2020]

I believe you need an HD subscription to do that.  (Unless there's a SD download)

[JohnCTimperley]

Thanks. How do  I find an SD download?

[nigea99]

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@JohnCTimperley wrote:

Thanks. How do  I find an SD download?

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hi @JohnCTimperley  you can select 'Other formats' but I think that can be a hit & miss.

Best to set the Download Preference in :

Main Menu -> Settings -> Setup -> Preferences

(Please note this setting can only be set on the Main box)

[JohnCTimperley]

I am actually set to HD in preferences

[nigea99]

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@JohnCTimperley wrote:

I am actually set to HD in preferences

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Yes that is the default - if you don;t have the HD add on it is best to set it to SD

[JohnCTimperley]

I only have HD and UHD available

[nigea99]

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@JohnCTimperley wrote:

I only have HD and UHD available

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hmm - probably worth doing a full power down (switch off at mains / unplug) restart

[JohnCTimperley]

Been there done that 🙂 

[stereohaven]

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@JohnCTimperley wrote:

When I try to download a UDrama program it tells me I do not have a subscription. I am on Signature and can watch UDrama without a problem.

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What are you trying to watch?

Can't you just stream it in the U app?