Discussion topic: Cannot redeem Apple TV+ 6 month offer
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10 Mar 2023 05:10 PM
I have been trying to redeem the Apple TV+ 6 month offer, got the code from the Sky VIP app, click on the link and get stuck on the redeem offer page...
Clicking on the "Redeem Now" button only reloads the page and nothing else happens!
I tried different browsers, logging in to Apple TV's website (I already have a subscription), opening the Apple TV app...nothing worked...
Any help will be very appreciated.
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11 Mar 2023 10:29 AM
Posted by a Sky employeeUpdate:
Spoke with customer and was resolved by closing the My Sky app and download the Apple TV app on the phone or tablet. Then go back to the Apple TV+ giveaway in the My Sky app and click the link to restart the activation of the trial.
If this doesn't resolve the issue, go to the email you got confirming the giveaway and click the link there.
Thanks again for the escalation have a great weekend 🙂