This discussion topic has been answered Discussion topic: Cannot link my sky sound box to my new Samsung tv
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Message posted on 07 Mar 2025 05:09 PM
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My new Samsung tv does not have an optical port therefore cannot connect to my sky soundbox. The soundbox does not support ARC there cannot use HDMI connections. Can anyone suggest a way round this as I reluctant to give my soundbox.
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Message posted on 07 Mar 2025 06:23 PM - last edited: 07 Mar 2025 07:11 PM
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@mike+simmonds wrote:
Does the Soundbox support full UHD/HDR pass through - if not the optical route may be better
Hi @nigea99
I think the Soundbox does support UHD/HDR pass through
Thanks @mike+simmonds
I was fairly confident it supports UHD but just not sure regarding 12bit (edit : 10bit) HDR
It does seem slightly odd that it would support UHD/HDR pass through which is newer than ARC
As it does I would echo the HDMI from SKY Q to sound box & Soundbox to TV route
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Message posted on 07 Mar 2025 05:16 PM
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Re: Cannot link my sky sound box to my new Samsung tv
Your expertise on connecting a Sky soundbox required here?
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 07 Mar 2025 05:56 PM - last edited: 07 Mar 2025 05:57 PM
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Re: Cannot link my sky sound box to my new Samsung tv
@McLeanN wrote:
My new Samsung tv does not have an optical port therefore cannot connect to my sky soundbox. The soundbox does not support ARC there cannot use HDMI connections. Can anyone suggest a way round this as I reluctant to give my soundbox.
hi @McLeanN
As you have posted in SKY Q then for SKY Q sound you can use the optical output from the SKY Q box which obviously means you can;t use it for apps etc. on the TV itself
I do not know if an HDMI to optical converter would work if connected to the ARC port on the TV as it might need an ARC handshake
Message posted on 07 Mar 2025 06:00 PM - last edited: 07 Mar 2025 06:17 PM
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Re: Cannot link my sky sound box to my new Samsung tv
Hi @McLeanN
As you have worked out, without an optical port on your TV you are a little limited on what you can do with your Soundbox.
Do you have Sky Q ?
If so - you need 2 HDMI cables. The first one goes out of your Sky Q box and IN to your Soundbox using the black port.
The 2nd HDMI cable then goes OUT of your Soundbox (the Pink port) and in to your TV
So in that way you have your Sky audio going in to your Soundbox and Sky video still reaches your TV. You might need to turn your TV volume down to Zero to avoid echoes.
Where you have a problem is if you want to use any apps built in to your TV. Without an optical port you would have to use your TVs own speaker / speakers for internal TV apps*.
*I would mention, I think Optical / HDMI converters exist and are fairly inexpensive, but I haven't never tried one. If your TV has a spare HDMI port you could try an HDMI / optical converter in there. So - an optical cable out of that converter and in to your Soundbox. If you decide to try a converter, make sure it's refundable in case it doesn't work as well as you would like.
if you have a look at the link in my signature below - I've written a little article on the Soundbar which might be helpful.
Hope that helps a bit.
Thanks for highlighting this post @lettice Best wishes
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
Message posted on 07 Mar 2025 06:06 PM
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Re: Cannot link my sky sound box to my new Samsung tv
@mike+simmonds wrote:
Hi @McLeanN
As you have worked out, without an optical port on your TV you are a little limited on what you can do with your Soundbox.
Do you have Sky Q ?If so - you need 2 HDMI cables. The first one goes out of your Sky Q box and IN to your Soundbox using the black port.
The 2nd HDMI cable then goes OUT of your Soundbox (the Pink port) and in to your TV
So in that way you have your Sky audio going in to your Soundbox and Sky video still reaches your TV. You might need to turn your TV volume down to Zero to avoid echoes.
Where you have a problem is if you want to use any apps built in to your TV. Without an optical port you would have to use your TVs own speaker / speakers for internal TV apps*.
*I would mention, I think Optical / HDMI converters exist and are fairly inexpensive, but I haven't never tried one. If your TV has a spare HDMI input you could try an HDMI / optical converter in there. So - an optical cable out of that converter and in to your Soundbox. If you decide to try a converter, make sure it's refundable in case it doesn't work as well as you would like.
if you have a look at the link in my signature below - I've written a little article on the Soundbar which might be helpful.
Hope that helps a bit.
Thanks for highlighting this post @lettice Best wishes
Does the Soundbox support full UHD/HDR pass through - if not the optical route may be better
Message posted on 07 Mar 2025 06:15 PM
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Re: Cannot link my sky sound box to my new Samsung tv
Does the Soundbox support full UHD/HDR pass through - if not the optical route may be better
Hi @nigea99
I think the Soundbox does support UHD/HDR pass through
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
Message posted on 07 Mar 2025 06:23 PM - last edited: 07 Mar 2025 07:11 PM
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@mike+simmonds wrote:
Does the Soundbox support full UHD/HDR pass through - if not the optical route may be better
Hi @nigea99
I think the Soundbox does support UHD/HDR pass through
Thanks @mike+simmonds
I was fairly confident it supports UHD but just not sure regarding 12bit (edit : 10bit) HDR
It does seem slightly odd that it would support UHD/HDR pass through which is newer than ARC
As it does I would echo the HDMI from SKY Q to sound box & Soundbox to TV route
Message posted on 07 Mar 2025 06:59 PM
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Re: Cannot link my sky sound box to my new Samsung tv
My LG is 10 bit HDR and works fine @nigea99
Can't comment on 12 bit but I don't recall ever reading any posts where someone said not.
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
Message posted on 07 Mar 2025 07:08 PM - last edited: 07 Mar 2025 07:10 PM
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Re: Cannot link my sky sound box to my new Samsung tv
@mike+simmonds wrote:
My LG is 10 bit HDR and works fine @nigea99
Can't comment on 12 bit but I don't recall ever reading any posts where someone said not.
oops sorry I meant 10 bit HDR !
Message posted on 08 Mar 2025 12:10 AM
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Re: Cannot link my sky sound box to my new Samsung tv
@nigea99
It does seem slightly odd that it would support UHD/HDR pass through which is newer than ARC
My guess is that as the Soundbox was designed specifically for Sky Q by Devialet they were asked to save a bit of their production costs by leaving out the ARC as it wasn't essential for use with the Sky box only ?
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
Message posted on 08 Mar 2025 11:53 AM
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Re: Cannot link my sky sound box to my new Samsung tv
That seems to have worked. Many thanks
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