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Discussion topic: Cannot download brookside on demand any more

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This message was authored by: SJO2

Re: Cannot download brookside on demand any more

Great news. Thanks.

This message was authored by: damienmannix

Re: Cannot download brookside on demand any more

Still has episodes missing as well now, which is frustrating if you go to series 4 it jumps from series 4 episode 13 two series 4 episode 15 so no episode 14 very very strange and annoying

This message was authored by: SusieBebb

Re: Cannot download brookside on demand any more

It's at it again, can't download Brookside or Take the High Road again!

This message was authored by: Chloe-W22

Re: Cannot download brookside on demand any more

Posted by a Sky employee

Hi @SusieBebb,

 

Sorry to hear that, could you confirm the exact Series and Episode and I'll let support teams know?

 

Edit: Also it would be great to know if this is SD, HD or UHD.

Chloe-W22

Sky Community Manager

 

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This message was authored by: Maniatore2006

Re: Cannot download brookside on demand any more

Same her it loads until 164% Yes 😂 but it will not play at all. i can just Cancel the DL. 

20251202_114958.jpg

SKY Q, With Entertainment SD and Sky Sports HD.
This message was authored by: damienmannix

Re: Cannot download brookside on demand any more

its on all episodes at the monent and episode 146 is missing all together

This message was authored by: SusieBebb

Re: Cannot download brookside on demand any more

Thanks Chloe

only SD.

Was last weeks episodes of Take the High Road and Brookside - seems to have been sorted out because I just successfuly downoaded them.

Seems to happening a lots lately with the new downloads on a  Friday and Wednesday respectively.

Thanks again

Sue 

This message was authored by: Craig1969dky

Re: Cannot download brookside on demand any more

Series 17, 683 epidodes watched  And here we go again. Not downloading. Goes to 141% and sticks. Thanks Sky for ruining the experience. Sort it out.

This message was authored by: SusieBebb

Re: Cannot download brookside on demand any more

Well, that was shortlived! Brookside has downloaded fine but High Road is sticking from episode 1501. 

Very frustrating!

This message was authored by: Maniatore2006

Re: Cannot download brookside on demand any more

In my Case the Downloads works just fine now.  Both Series. 

SKY Q, With Entertainment SD and Sky Sports HD.
This message was authored by: Craig1969dky

Re: Cannot download brookside on demand any more

I know we're struggling with our downloads but my other Holy Grail would be Grange Hill, they have given us Byker Grove but Grange Hill anybody? How do I tell STV to get that deal done? 

This message was authored by: Chloe-W22

Re: Cannot download brookside on demand any more

Posted by a Sky employee

Hi all,

 

A quick update our support teams have been able to replicate the issue with the download bar going over 100% and sticking, this is on the SD formats of Brookside. This is currently being investigated and worked through.

 

@Craig1969dky sorry, I don't quite understand your last post, can you explain in more detail?

Chloe-W22

Sky Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

This message was authored by: Craig1969dky

Re: Cannot download brookside on demand any more

You must be too young to remember Grange Hill 😆 But wouldn't be great if that was similarly available. 

This message was authored by: Chloe-W22

Re: Cannot download brookside on demand any more

Posted by a Sky employee

* Google's Grange Hill * 😂

 

This was the first thing that came up @Craig1969dky : https://www.dailymail.co.uk/tvshowbiz/article-15323043/The-BBC-redeveloping-iconic-kids-Grange-Hill-...

 

Although reboots are never as good as the original are they?

Chloe-W22

Sky Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

This message was authored by: Craig1969dky

Re: Cannot download brookside on demand any more

Oh that sounds terrible! Just hope someday the old originals are made available. 

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