Cannot download brookside on demand any more

[SJO2]

Great news. Thanks.

[damienmannix]

Still has episodes missing as well now, which is frustrating if you go to series 4 it jumps from series 4 episode 13 two series 4 episode 15 so no episode 14 very very strange and annoying

[SusieBebb]

It's at it again, can't download Brookside or Take the High Road again!

[Chloe-W22]

Hi @SusieBebb,

Sorry to hear that, could you confirm the exact Series and Episode and I'll let support teams know?

Edit: Also it would be great to know if this is SD, HD or UHD.

[Maniatore2006]

Same her it loads until 164% Yes  but it will not play at all. i can just Cancel the DL. 

[damienmannix]

its on all episodes at the monent and episode 146 is missing all together

[SusieBebb]

Thanks Chloe

only SD.

Was last weeks episodes of Take the High Road and Brookside - seems to have been sorted out because I just successfuly downoaded them.

Seems to happening a lots lately with the new downloads on a  Friday and Wednesday respectively.

Thanks again

Sue 

[Craig1969dky]

Series 17, 683 epidodes watched  And here we go again. Not downloading. Goes to 141% and sticks. Thanks Sky for ruining the experience. Sort it out.

[SusieBebb]

Well, that was shortlived! Brookside has downloaded fine but High Road is sticking from episode 1501. 

Very frustrating!

[Maniatore2006]

In my Case the Downloads works just fine now.  Both Series. 

[Craig1969dky]

I know we're struggling with our downloads but my other Holy Grail would be Grange Hill, they have given us Byker Grove but Grange Hill anybody? How do I tell STV to get that deal done? 

[Chloe-W22]

Hi all,

A quick update our support teams have been able to replicate the issue with the download bar going over 100% and sticking, this is on the SD formats of Brookside. This is currently being investigated and worked through.

@Craig1969dky sorry, I don't quite understand your last post, can you explain in more detail?

[Craig1969dky]

You must be too young to remember Grange Hill But wouldn't be great if that was similarly available. 

[Chloe-W22]

* Google's Grange Hill * 

This was the first thing that came up @Craig1969dky : https://www.dailymail.co.uk/tvshowbiz/article-15323043/The-BBC-redeveloping-iconic-kids-Grange-Hill-...

Although reboots are never as good as the original are they?

[Craig1969dky]

Oh that sounds terrible! Just hope someday the old originals are made available.