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Discussion topic: Can't pick my match

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This message was authored by bodvoc79 This message was authored by: bodvoc79

Can't pick my match

I want to pick my match on sky+ but it only works in the main room not on multiroom

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Can't pick my match

Posted by a Superuser, not a Sky employee. Find out more

@bodvoc79 

Are you talking about Sky Sports+ on channel 412?

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
bodvoc79
Topic Author
This message was authored by bodvoc79 This message was authored by: bodvoc79

Re: Can't pick my match

yes

 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Can't pick my match

Posted by a Superuser, not a Sky employee. Find out more

@bodvoc79 

You've posted on the Sky+ board so i have to assume that's what you have. Customers with Sky+ (with the full sports subscription) will receive the new Sky Sports+ Channel (412), but will not have access to the live streams as Sky+ is not compatible with the Sky Sports App.

See the article in the News section at the top of the page

https://helpforum.sky.com/t5/Sky-TV/Introducing-Sky-Sports/ba-p/4706785

Even though the SKY box doesn't support the new Sky Sports app that is showing the alternative games you can use the app on a mobile device such as iphone/ipad or Android mobile or tablet (but unfortunately not on a desktop).


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
bodvoc79
Topic Author
This message was authored by bodvoc79 This message was authored by: bodvoc79

Re: Can't pick my match

No daniel i can only watch the main match on sky+ on the tv in the other room , if you try to select another match all you get is a technical isssues message

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Can't pick my match

Posted by a Superuser, not a Sky employee. Find out more

@bodvoc79 

You can only watch the broadcast match not alternatives. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Can't pick my match

Posted by a Superuser, not a Sky employee. Find out more

@bodvoc79  @Daniel0210  is correct there is no longer red button functionality on sky plus boxes 

 

to access the extra games via the red button you need to upgrade to either sky Q glass or stream 


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bodvoc79
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This message was authored by bodvoc79 This message was authored by: bodvoc79

Re: Can't pick my match

I've got skyq

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Can't pick my match

Posted by a Superuser, not a Sky employee. Find out more

@bodvoc79 wrote:

No daniel i can only watch the main match on sky+ on the tv in the other room , if you try to select another match all you get is a technical isssues message


You can only watch the match that is being broadcast on the channel, you cannot use the red button on a Sky Plus box

Note: I am Neurodivergent, Hardware: Sky+HD LG UHD TV Xbox Series X Amazon Fire HD
My Sky Frequently Asked Questions:PlusGlass / Stream
This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Can't pick my match

Posted by a Superuser, not a Sky employee. Find out more

@bodvoc79 wrote:

I've got skyq


You should have posted in the Sky Q forum and NOT the Sky+ one 😞

Note: I am Neurodivergent, Hardware: Sky+HD LG UHD TV Xbox Series X Amazon Fire HD
My Sky Frequently Asked Questions:PlusGlass / Stream
bodvoc79
Topic Author
This message was authored by bodvoc79 This message was authored by: bodvoc79

sky+ issue

I'm trying to pick my match on sky+ but it only works in the main room not on multiroom

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Can't pick my match

Posted by a Superuser, not a Sky employee. Find out more

@bodvoc79 

I did try to clarify this


@Daniel0210 wrote:

@bodvoc79 

You've posted on the Sky+ board so i have to assume that's what you have. 


 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: sky+ issue

Posted by a Superuser, not a Sky employee. Find out more

Hi @bodvoc79   Do you mean Sky Sports+?

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: sky+ issue

Posted by a Superuser, not a Sky employee. Find out more

@bodvoc79 

What would help to prevent the confusion is your post above reading


@bodvoc79 wrote:

I'm trying to pick my match on Sky Sports+ but it only works in the main room not on my mini box


Multiroom is a term relating to Sky+ subscriptions. On Sky Q it's Multiscreen. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
bodvoc79
Topic Author
This message was authored by bodvoc79 This message was authored by: bodvoc79

Re: sky+ issue

okay mate but what ever its called the match choice selection only works in the main room

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