Stuck on recordings menu

[Ray123]

When I press any button on the remote the screen won't change from the recording menu page.. it just flickers each time I press a button.... I havevunpmugged and re booted several times still the same

[Lisa-P1987]

Hi there @Ray123  , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[xenon81]

Check the "Sky" button at the top of your remote isn't stuck down. Lots of people think this is just a logo on the remote but it's actually a button that opens the recording menu.

[Tom-W19]

Hi Ray123

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

[Cregoe]

This was the problem I had - so simple in the end..  thanks