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Discussion topic: Can not get help. Tried everything

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This message was authored by: bray1

Message posted on ‎15 Apr 2024 03:56 PM

Can not get help. Tried everything

Workmen accidentally cut the main cable for my Sky TV.  I can't get an engineer appointment.  I've been in sky chat and tried phoning but keep saying try again later.  Very frustrating!

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Avatar for bemak187
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This message was authored by: bemak187

Message posted on ‎15 Apr 2024 04:15 PM

Re: Can not get help. Tried everything

@bray1You do need to speak to sky to get an appointment.  When you say they are telling you to try again later are you actually speaking to somone or is it just busy?  It might be frustrating but you will need to just hang on and wait.

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This message was authored by: Laing1

Message posted on ‎15 Apr 2024 04:19 PM

Re: Can not get help. Tried everything

Posted by a Superuser, not a Sky employee. Find out more
@bray1 wrote:

Workmen accidentally cut the main cable for my Sky TV.  I can't get an engineer appointment.  I've been in sky chat and tried phoning but keep saying try again later.  Very frustrating!

@bray1 I'm guessing you mean they cut through the cables coming from your  satellite dish ?


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
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