Discussion topic: Can not get help. Tried everything

This message was authored by: bray1 · ‎15 Apr 2024

Workmen accidentally cut the main cable for my Sky TV. I can't get an engineer appointment. I've been in sky chat and tried phoning but keep saying try again later. Very frustrating!

This message was authored by: bemak187 · ‎15 Apr 2024

@bray1You do need to speak to sky to get an appointment. When you say they are telling you to try again later are you actually speaking to somone or is it just busy? It might be frustrating but you will need to just hang on and wait.

This message was authored by: Laing1 · ‎15 Apr 2024

@bray1 wrote:

Workmen accidentally cut the main cable for my Sky TV. I can't get an engineer appointment. I've been in sky chat and tried phoning but keep saying try again later. Very frustrating!

@bray1 I'm guessing you mean they cut through the cables coming from your satellite dish ?

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

Discussion topic: Can not get help. Tried everything

Can not get help. Tried everything

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Re: Can not get help. Tried everything

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