Discussion topic: Broken satellite dish
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Message posted on 26 Jan 2024 03:31 PM
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Broken satellite dish
I am trying to contact someone to book an engineer. My satellite dish was broken in half in the storm last Sunday.
I have tried ringing, which is automated and keeps telling me to try different things with the box.. so tried the online chat and that's the same. The box is fine, I just need a new dish. Has anyone else had the same problem. Things were so much easier when you could talk to a person!
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All Replies
Message posted on 26 Jan 2024 03:41 PM
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Re: Broken satellite dish
I suppose you could try Facebook Messenger or X but best to persevere on the phone. Don't say anything when prompted and you should eventually join the queue. Obviously engineers will be busier with storm related repairs.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 26 Jan 2024 04:25 PM
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Re: Broken satellite dish
You could try an independent installer. Probably quicker to get one than through Sky.
Message posted on 26 Jan 2024 04:27 PM
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Re: Broken satellite dish
@Digifriendly wrote:
You could try an independent installer. Probably quicker to get one than through Sky.
But at your own expense and Sky won't refund you.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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