Discussion topic: Broken satellite dish
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Message posted on 26 Jan 2024 03:31 PM
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Broken satellite dish
I am trying to contact someone to book an engineer. My satellite dish was broken in half in the storm last Sunday.
I have tried ringing, which is automated and keeps telling me to try different things with the box.. so tried the online chat and that's the same. The box is fine, I just need a new dish. Has anyone else had the same problem. Things were so much easier when you could talk to a person!
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All Replies
Message posted on 26 Jan 2024 03:41 PM
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Re: Broken satellite dish
I suppose you could try Facebook Messenger or X but best to persevere on the phone. Don't say anything when prompted and you should eventually join the queue. Obviously engineers will be busier with storm related repairs.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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MERRY CHRISTMAS and a HAPPY NEW YEAR
Message posted on 26 Jan 2024 04:25 PM
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Re: Broken satellite dish
You could try an independent installer. Probably quicker to get one than through Sky.
Message posted on 26 Jan 2024 04:27 PM
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Re: Broken satellite dish
@Digifriendly wrote:
You could try an independent installer. Probably quicker to get one than through Sky.
But at your own expense and Sky won't refund you.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
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