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Discussion topic: SkyQ box

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DonnaH90
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This message was authored by DonnaH90 This message was authored by: DonnaH90

SkyQ box

‎26 Jan 2024 04:55 PM

I was on call to one of your sky techs and the call got disconnected, I missed her call backs also. I have to order a new SkyQ box (main box) 

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: SkyQ box

‎26 Jan 2024 04:59 PM - last edited: ‎26 Jan 2024 05:00 PM

Posted by a Superuser, not a Sky employee. Find out more

@DonnaH90 
You’re not talking to Sky Customer Services here. This is a customer based forum where customers try to help other customers.

 

Sounds like you will need to instigate another call. If they arrange what's described as a doorstep box swap don't forget to remove your viewing card from the faulty one. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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