Discussion topic: Broken control

This message was authored by: Ricklee · ‎23 Apr 2024

Still awaiting for my new sky q contral

This message was authored by: Daniel0210 · ‎23 Apr 2024

If you've just ordered one using the form at the end of this link you'll just need to be patient.

https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It may be quicker to purchase a new remote from a retailer or larger supermarket. If you do that as well as the above you’ll have a spare.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: 6214 · ‎23 Apr 2024

My sky remote control has stopped working. I went online and filled in the form for a free replacement and I wonder how long the replacement will take to arrive. I have Sky Q . Thank you.

This message was authored by: Daniel0210 · ‎23 Apr 2024

@6214

We can't say for sure as we're customers here. You're the second person to comment on a delay. Buy one from a supermarket then you'll eventually have a spare.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Broken control

Broken control

All Replies

Re: Broken control

I've filled in a form for a new free remote control for my tv. Can anyone advise how long it takes f

Re: I've filled in a form for a new free remote control for my tv. Can anyone advise how long it tak

Was this discussion not helpful?

Search Sky Community

Start a new discussion