Broken control

[Ricklee]

Still awaiting for my new sky q contral 

[Daniel0210]

@Ricklee 

If you've just ordered one using the form at the end of this link you'll just need to be patient.

https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It may be quicker to purchase a new remote from a retailer or larger supermarket. If you do that as well as the above you’ll have a spare.

[6214]

My sky  remote control has stopped working.  I went online and filled in the form for a free  replacement and I  wonder how long the replacement will take to arrive.  I have Sky Q . Thank you.  

[Daniel0210]

@6214 

We can't say for sure as we're customers here. You're the second person to comment on a delay. Buy one from a supermarket then you'll eventually have a spare.