Discussion topic: Broken cable
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Message posted on 29 May 2023 08:51 AM
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Broken cable
My pup has chewed through sky cable that goes outside to dish
can you help ?
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All Replies
Message posted on 29 May 2023 08:55 AM
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Re: Broken cable
@Rosieposiejo You mean the satellite dish cable?
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 29 May 2023 08:56 AM
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Re: Broken cable
@Rosieposiejo wrote:My pup has chewed through sky cable that goes outside to dish
can you help ?
You'll need to contact Sky or an independent installer , there is likely to be a charge from Sky so it might be quicker to get an independent
Message posted on 29 May 2023 08:57 AM
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Re: Broken cable
Oh dear. You'll have to contact Sky if you want them to replace it and there's likely to be a charge, usually about £65. If you want to contact a local satellite installation company first then get a quote.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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