Broadband issues

[Alambo]

I currently don't have broadband at my property and want it installing so I can watch sky 

[SlenderRobert]

---

@Alambo wrote:

I currently don't have broadband at my property and want it installing so I can watch sky 

---

You need to ring Sky and order it then.

Or you can order online: https://www.sky.com/broadband 

FYI you don't need to have Sky Broadband in order to have Sky TV. There are many other broadband suppliers (many often much cheaper) so it's worthwhile doing a bit of research first. 

https://www.moneysupermarket.com/broadband/check-my-area/ 

[Alambo]

Hi this is Steve Kelly working with community mental health team , Andrew is hard of hearing so we are communicating through txt.  Andrew has sky TV but it won't connect because he had no broadband installed 

[SlenderRobert]

---

@Alambo wrote:

Hi this is Steve Kelly working with community mental health team , Andrew is hard of hearing so we are communicating through txt.  Andrew has sky TV but it won't connect because he had no broadband installed 

---

What type of Sky TV does he have? Sky+, Sky Q, Sky Glass or Sky Stream?

[Alambo]

Sky q

[SlenderRobert]

If not currently registered, it might be useful to get in touch with Sky's accessibility department:

https://www.sky.com/help/articles/contacting-sky-accessibility 

[GD1]

@Alambo  Broadband isn't a requirement for Sky Q as that services uses Satellite to deliver their channels, do they have  a dish installed?