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Discussion topic: Returning equipment - need you to send packaging

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This message was authored by: Rebecca+Boardman

Message posted on ‎28 Jun 2023 12:28 PM

Returning equipment - need you to send packaging

Hi there, sky tv is not possible at my address so I'm sending back the equipment. I haven't received the packaging. Can you please resend..

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Avatar for SKY1992bf
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This message was authored by: SKY1992bf

Message posted on ‎28 Jun 2023 12:32 PM

Re: Returning equipment - need you to send packaging

Posted by a Superuser, not a Sky employee. Find out more

@Rebecca+Boardman  Can you clarify which sky equipment you have as you have posted on the sky + board which doesn't need returning 


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This message was authored by: Rebecca+Boardman

Message posted on ‎28 Jun 2023 12:37 PM

Re: Returning equipment - need you to send packaging

I had Sky Q

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This message was authored by: GD1

Message posted on ‎28 Jun 2023 12:45 PM

Re: Returning equipment - need you to send packaging

Posted by a Superuser, not a Sky employee. Find out more

@Rebecca+Boardman   You can use your own packaging, and can print off the labels for the returns here https://www.sky.com/help/articles/return-tv-broadband

Remember to keep your proof of posting.

 

Please be aware you're not talking to Sky Customer services so nothing will happen in response to a forum post.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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This message was authored by: Daniel0210

Message posted on ‎28 Jun 2023 01:12 PM

Re: Returning equipment - need you to send packaging

Posted by a Superuser, not a Sky employee. Find out more
@Rebecca+Boardman wrote:

Hi there, sky tv is not possible at my address so I'm sending back the equipment. I haven't received the packaging. 

@Rebecca+Boardman 

We are presuming you've cancelled your subscription and received email confirmation? 


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