0

Discussion topic: Blank tv

Reply
This message was authored by Rmgriff This message was authored by: Rmgriff

Blank tv

My tv screen is blank and / or fuzzy, my sky box is on and I don't know if my satellite dish is working, I don't have any error messages so wonder if it's the tv? Its 19 years old?!

Reply

All Replies

This message was authored by stereohaven This message was authored by: stereohaven

Re: Blank tv

Posted by a Superuser, not a Sky employee. Find out more

@Rmgriff wrote:

My tv screen is blank and / or fuzzy, my sky box is on and I don't know if my satellite dish is working, I don't have any error messages so wonder if it's the tv? Its 19 years old?!


Could be the TV at that age, but worth checking the HDMI cable first, can you change it for a different one?

 

What happens if you plug the Q box into a different port on the TV?


When was the last time you power cycled the box (unplug at the mains for at least 5 minutes)? Is your box software up to date?

 

Worth checking these things first as they will be slightly cheaper than a new TV! 

-------------------------

LG OLED | Sky Q | Sky Q Mini | Apple TV 4K | SONOS Beam 2 | Sky Mobile | Voxi Mobile | BT Smart Hub 2 | BT Halo 3+
This message was authored by Chodley This message was authored by: Chodley

Re: Blank tv

Posted by a Superuser, not a Sky employee. Find out more

Are you definitely on the right HDMI input?

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion