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Discussion topic: Unable to set series link on record Sky Mix Star Trek Voyager

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This message was authored by Wibbly-Woo This message was authored by: Wibbly-Woo

Unable to set series link on record Sky Mix Star Trek Voyager

I am unable to set Series Link when recording Star Trek Voyager on Sky Mix

This means that, in order to watch every episode - I need to remember to record each individual program seperately

Not very good ....

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This message was authored by caesarome This message was authored by: caesarome

Re: Unable to set series link on record Sky Mix Star Trek Voyager

Posted by a Superuser, not a Sky employee. Find out more

@Wibbly-Woo 

The team at Sky to contact about this are the Viewer Relations team and you can do so via this email address as they should reply to you about this  -  viewerR@sky.uk

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Wibbly-Woo
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This message was authored by Wibbly-Woo This message was authored by: Wibbly-Woo

Re: Unable to set series link on record Sky Mix Star Trek Voyager

Thanks - done that

They are also not available on "catch up" - why is that ?

This message was authored by Chodley This message was authored by: Chodley

Re: Unable to set series link on record Sky Mix Star Trek Voyager

Posted by a Superuser, not a Sky employee. Find out more

Not everything is on catchup

This message was authored by Ray+Keenan This message was authored by: Ray+Keenan

Re: Unable to set series link on record Sky Mix Star Trek Voyager

I've had issues constantly with series links on a couple of channels  over the past few weeks, namely where there should be series links available and only getting the option to 'record once' and I find that emailing the Viewers email address already provided is the best way to deal with this. Every single time I've emailed them about the issue, they've got back to me with an apology and that they'll get in to the tech department or get in touch with the channel broadcaster to rectify it. The issue is resolved but it takes time (am waiting to hear back from them as I'm having an issue with the series link on a different channel to yours) 

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