03 Nov 2024 01:43 PM
I am unable to set Series Link when recording Star Trek Voyager on Sky Mix
This means that, in order to watch every episode - I need to remember to record each individual program seperately
Not very good ....
03 Nov 2024 01:49 PM
Posted by a Superuser, not a Sky employee. Find out moreThe team at Sky to contact about this are the Viewer Relations team and you can do so via this email address as they should reply to you about this - viewerR@sky.uk
03 Nov 2024 01:54 PM
Thanks - done that
They are also not available on "catch up" - why is that ?
03 Nov 2024 03:08 PM
Posted by a Superuser, not a Sky employee. Find out moreNot everything is on catchup
03 Nov 2024 03:19 PM
I've had issues constantly with series links on a couple of channels over the past few weeks, namely where there should be series links available and only getting the option to 'record once' and I find that emailing the Viewers email address already provided is the best way to deal with this. Every single time I've emailed them about the issue, they've got back to me with an apology and that they'll get in to the tech department or get in touch with the channel broadcaster to rectify it. The issue is resolved but it takes time (am waiting to hear back from them as I'm having an issue with the series link on a different channel to yours)
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