16 Apr 2023 11:18 AM
Everytime a bird lands on the aerial the signal gets interupted and the Tv signal is lost
16 Apr 2023 11:30 AM
Posted by a Superuser, not a Sky employee. Find out moreDo you mean the satellite dish as Sky don't use your tv aerial?
16 Apr 2023 12:04 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you mean the Sky satellite dish, it sounds like it is not secured well.
May need the brackets tightning.
I often get all kinds of birds land on my dish and have done over many years without any issue.
In fact there have been a family of baby sparrows using it from the eaves down to the ground as a quick first step in the last few weeks. Not one blip.
Have seen pigeons on my dish too, even with their size have never seen a problem.
Might be worth asking for Sky to book an enginner to check.
Let us know more about what you have noticed dnd we will direct you online to possibly book one.
16 Apr 2023 03:37 PM
Posted by a Superuser, not a Sky employee. Find out more
@mcfarlane+road wrote:
Everytime a bird lands on the aerial the signal gets interupted and the Tv signal is lost
It's quite possible xfor birds sitting on the arm of the dish to disrupt the signal. Cable ties cut with a short free end pointing upwards are a good deterrent.
23 Jun 2023 10:13 PM
As soon as any birds land on the dish keeping out of the rain this disturbs my TV picture, spending more time chasing them very disturbing
23 Jun 2023 10:43 PM
Posted by a Superuser, not a Sky employee. Find out more@mcfarlane+road Did you not follow the advice provided in this original thread?
07 Jul 2023 11:12 AM
Screen shows squares over parts of the screen the odd times the screen goes blank
07 Jul 2023 11:14 AM
Posted by a Superuser, not a Sky employee. Find out moreHave you followed the advice previously provided? Has it improved the situation?
07 Jul 2023 11:17 AM
Posted by a Superuser, not a Sky employee. Find out more@mcfarlane+road You're posting the same issue over & over, have you followed any of the advice posted since your original thread in April? If not the issue won't disappear on it's own.
07 Jul 2023 11:24 AM - last edited: 07 Jul 2023 11:28 AM
Posted by a Superuser, not a Sky employee. Find out more
Sky won't fit an anti-bird deterrent: if you want one you'll need to commission a local independent installer. There are various commercial products and DIY solutions available.
If the dish is actually moving and losing alignment when birds alight, Sky will come out to fix that.
.
17 Sep 2023 10:53 PM
i complained regarding my interrupted reception on my aerial and birds resting on the aerial I wish to leave things as is at the moment and keep my subscription package as is.
18 Sep 2023 05:20 AM
Posted by a Superuser, not a Sky employee. Find out moreI have moved your latest post into your previous thread to show some background to this. As has already been explained it's a satellite dish not an aerial and you are still only telling other customers here.
18 Sep 2023 07:21 AM
Posted by a Superuser, not a Sky employee. Find out moreAnd you still haven't done anything to deter the birds I assume? 😉
18 Sep 2023 07:22 AM
Posted by a Superuser, not a Sky employee. Find out more@mcfarlane+road I take it you have not done anything that was suggested to stop the birds landing on your dish?
Sky will not do anything as its not their problem, only you can solve the problem and you won't do that by continually posting here.
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